CONTACT

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FAQs

All in-stock orders will be processed and shipped within 7-14 business days (excluding orders containing pre-orders, weekends & holidays). This does not include time spent in transit once your order has left our facility. We are a small business so these times may vary from time to time.

Pre-order items are items that are purchased prior to their production. A pre-order means you have reserved that item and it will be shipped to you once it is complete. Please refer to the product page for more information. Orders with multiple items containing a pre-order item will not ship until all items have completed production. Pre-orders are charged at the time of purchase.

You can check the status of your order by following the link from your confirmation email. Please allow up to 10 business days for the refund to fully clear from your statement once the refund has been issued. We are only able to issue refunds to the original payment method.

For any demo submissions to be considered for a release on Threat Collection please email at info@threatcollection.com.